Contact-Free Service

We appreciate your patience while we safely check in your vehicle for service. Because of the current climate and in accordance with state/federal guidelines, your service appointment will be conducted differently to help keep everyone safe. While you are waiting to get checked in this is what to expect from us:

Hours of Operation:

Monday-Friday: 8:00AM - 4:00PM
Saturday-Sunday: CLOSED

Preparing for Your Service Appointment:

• Please separate your car key from your other keys, we are only accepting your car key

• Please bring your vehicle's registration card AND insurance card (needed for PA State/Emissions Inspections)

• Please wear a face mask (we will be wearing them as well)

• Currently appointments are required, no walk-ins can be accommodated (except for emergency situations and first responders)

• We are not accepting waiting appointments (unless its an emergency at which time you would have to wait outside of the building)

• We ask that you are the only person in the vehicle when dropping off your car

• Customer's will have to arrange for transportation to leave the dealership after dropping off their vehicle

• We are NOT providing shuttle service, releasing loaners, or ride sharing accommodations (except for emergency situations)

When Arriving for Your Service Appointment:

• We will be checking-in one customer at a time

• When you pull onto the property, pull up to the garage doors and remain in your vehicle until you are invited to pull into the drive-thru

• Should your appointment include PA State/Emissions Inspection, please place the registration and insurance cards on your passenger seat

• Once in the drive-thru you will exit your car and leave your car key in the vehicle

• Your vehicle will be sanitized with a chemical called Bio Pledge. This is a non-harmful, bio-degradable chemical and is odorless as well as non-staining. The Bio Pledge will keep all areas applied sanitized and protected for 30 days

• We will not require any signatures for any reason

• Your Service Advisor will contact you when your service is completed to make pick up arrangements for your vehicle

• Customer's will have to arrange for transportation to leave the dealership after dropping off their vehicle

• We are not currently providing shuttle service, ride sharing accommodations or releasing loaners (except for emergency situations)

When Picking Up Your Vehicle:

• Your vehicle will have been sanitized with a chemical called Bio Pledge. This is a non-harmful, bio-degradable chemical and is odorless as well as non-staining. The Bio Pledge will keep all areas applied sanitized and protected for 30 days

• Your invoice/bill will be sent electronically by text or email

• All payments will be handled though the electronic invoice or over the phone with a credit card

• All paperwork and invoices will be left in your vehicle

As a company we are doing all that we can to protect our employees and our customers, and we are committed to keeping a safe and clean environment in accordance with guidelines set forth by the Government.

Thank you from all of us at the Sloane Organization!